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Company profile

President’s message

Tor Lund

Tor Lund

CEO

Welcome to the MIP Website.

As president of MIP. I am grateful to my predecessors for their leadership and contributions that have made MIP the great company it is today. I am inspired by the commitment of the MIP employees and all of their achievements. Indeed, the growth of MIP is the result of the collective efforts of all its employees past and present and I continue building on our history and guide us towards more successes. I will ensure that we are faithful to the mission of this company and represent our engagement towards our customers and caring for the population within our healthcare systems.

These are exciting times at MIP - 2017 will mark our 40th year in business! We look forward to celebrate with our team and customers. Clean 2017 in Vegas promises to be the place to be more than ever! We hope to see you in June!

Since 1977, MIP has always privileged its relationships. We believe in communicating and listening to our customers and meeting their needs. As we have done in previous years, we will invest in the competencies and knowledge of our employees to engage at all levels and ensure we always deliver the right thing at the right time at the right price. We have embarked on a Continuous Improvement program and have made some significant progress. Our aim has never changed: It is to become more efficient so we have time to concentrate on what matters most: Our customers!!



Our customers and the industry have always identified MIP as one of the true innovators in healthcare textiles and related services. We will work harder at deserving this reputation and keep introducing products, systems and services that meet or exceed your expectations.



Benefitting from experience in selling products across 32 countries, MIP will maximise its expertise and ensure we have our employees and customers benefit from a cross-pollination culture that will allow all of us to enjoy products and services from around the world, but customized to meet the specific needs of each market.



Please do not hesitate to reach out to me or any MIP employee with any questions, comments or concerns. We always make it a priority to listen to you and help you find ways to achieve all of your goals. And if we can't help, as your partner we will find someone or something that can help you.

I look forward to hearing from you or seeing you


Tor Lund
President & CEO

Who We Are

Our History

MIP is a Canadian company with a very proud history. MIP (previously known as Med-I-Pant) was founded by Jerry Friedman in 1977 as the first manufacturer and supplier of adult reusable briefs designed to meet the needs of incontinent adults . About a year later, David Schreiner joined as a partner to head up sales. Together, they started to build the company, adding other key employees along the way. Today, MIP has become a global leader in the reusable healthcare textile industry, providing a broad range of products and services to the healthcare industry in North America, Europe and around the world.

From the start, the Company's employees were inspired by a vision of understanding customers' needs and providing products that met those needs. The Company grew because of this innovative spirit and unique customer approach. As a result, MIP and its employees around the world have earned the respect and admiration of healthcare professionals and competitors alike and the Company is recognized and defined as a leader in innovation and dedication to customers' needs.

Today, the MIP group sells its products in Canada, the United States and internationally in more than 27 countries. We have offices and facilities in Europe with MIP Europe GMBH, headquartered in Hamburg, Germany, Med-I-Pant UK Ltd. (MIP UK) in the United Kingdom and serve many of the other European countries including France, Belgium, Switzerland, Austria, and Italy. We supply our customers with a broad range of textile products, services and solutions in all markets. Our customers include large and small laundries, distributors, hospitals and long term care facilities.

In September 2013, MIP's ownership group expanded with an investment from Banyan Capital Partners. Today, MIP is owned by senior management in partnership with Banyan. Banyan's approach is to partner with management teams, combining their experience and expertise with extensive capital resources to help build and grow their portfolio companies. David Arditi and Aviyam Friedman remain significant shareholders and continue to lead the business along with the rest of the MIP team to drive our success. On completion of the acquisition, David A. said: "This is an exciting time for our employees, customers and other stakeholders. Banyan's investment in MIP will preserve our unique corporate culture and continue our growth as a value-added supply chain partner to laundry servicers and healthcare facilities."

This success would not be possible without the support of our dedicated team of employees and business partners, our devotion to teamwork and our core values as reflected in our Beliefs and Corporate Directional Plan.

To find out more about Banyan Capital Partner please refer to their web site:
www.banyancapitalpartners.com

Vision & Mission

VISION: To be recognized as the preferred supplier of health care textiles, related products, services and solutions.

MISSION: Improve the stakeholders’ day-to-day experience by consistently and sustainably helping to enhance the effectiveness of health care systems through innovative products, services, and solutions.

Our Beliefs

Employees

Our employees are the key to success. They should be valued, listened to and respected and provided with the appropriate tools and learning opportunities to be the best they can be.

Customers

Our customers and their customers are the driving force of our business. We will do the best job possible to be proactive and innovative in providing products and services that help them meet or exceed their objectives.

Suppliers

We believe in doing business with reliable, loyal, quality and innovative vendors with whom we can build strong, honest and mutually beneficial long-term relationships.

Community

MIP will be a respected member of those communities in which it operates and will always strive for sustainability throughout its value chain.

Our ISO Certification

MIP has become a recognized leader in the industry by providing customers with conforming and reliable quality products and services.

MIP Montreal is proud to be ISO 9001:2008 certified, as it exemplifies our commitment to quality within every step of our processes.

MIP's ISO Quality Policy Statement:

  • Meet customers' objectives through operational excellence

Our Quality Policy is supported by the following objectives:

  • Reduce customer complaints to 18 complaints / thousand lines of sales
  • Reduce fabric loss % to not exceed our allowable losses %
  • Maintain inbound inspection failures to not exceed 1.5%
  • To attain and maintain at least a 95% fill rate for North American Customers

Our People, Our Culture

Working at MIP

Gail Perowne

Gail Perowne

Vice President Human Resources
and Corporate Affairs

All of us who work at MIP contribute to our unique nature. Our employee beliefs, combined with our drive to serve our customers and achieve our vision, are alive in our day to day work.

We believe that our employees are the key to our success. Our employees should be valued listened to and respected and provided with the appropriate tools and learning opportunities to be the best that they can be.

Our employees reflect our spirit of teamwork, mutual respect, commitment and the desire to encourage collaboration, effective communication and fair and equitable treatment. Our culture is one that encourages engaged employees, high performance, continuous improvement and a learning and development environment. . This provides a strong foundation for us to develop and adapt to our customer and business needs and confidently take on new challenges

MIP seeks bright, motivated people to join our team. Apart from the skills needed for the job in question, we place a lot of emphasis on attitude, and look for people who are passionate about what they do. We will always wait until we find the right person.

It's easy to find out more about working at MIP -- Send us your CV . We'll get right back to you.

Our Offices & Plants

MIP in short

  • White pinOur MIP Sales & Service Offices
    Montreal, Canada - Germany - United Kingdom
  • Green pinOur Manufacturing Plants
    Montreal, Canada - Germany - China
  • Orange pinOur products are available around the world
    Argentina - France - New Zealand - Australia - Germany - Norway - Austria - Holland - Portugal - Belgium - Hong Kong - Romania - Canada - Ireland - Scotland - Chile - Israel - South Africa - Czech Republic - Italy - Spain - Denmark - Sweden - England - Luxembourg - Switzerland - Finland - Malaysia - United States
Our offices & Plants
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