Susan Estep
Key Accounts Manager
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Susan can almost be described as a lifelong textile professional. Susan comes to MIP from Scrubs and Beyond where she was responsible for building programs with hospitals, hospital employees, brick and mortar locations and buying groups. Before joining Scrubs and Beyond, Susan held many positions at Angelica Textile Corp where I first met her. Over her years at Angelica, Susan and I worked on many opportunities, held joint sales and operational meetings, conducted product blitzes all across the USA. Susan and her husband live in Keller, Texas (Dallas/Fort Worth area) where they enjoy golf and all sorts of outdoor activities and recently broke ground with construction of a new home.
Chris Healey
Sales Consultant
Warren Hale, CLLM
Sales Consultant
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Warren comes to MIP after an early career of selling healthcare related textiles before moving to the processing side of the business with G.A. Braun where he had responsibilities for the East Coast of the USA all the way into Quebec. Warren, his wife and adult children are loyal University of Tennessee sports fans as well as hockey fans of all ranks. Warren lives in Knoxville, Tennessee
Eric Underwood
Sales Consultant
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Eric comes to MIP after a career of selling and brand managing healthcare textiles before moving to Pharma. Originally from Indiana, Eric relocated his family to the Mid-West (Indianapolis, In.) looking for a new challenge. Like most people in textiles, nature came calling and led Eric to MIP. Eric, a devoted family man, loves all things outside.
Jonathan Kollmar
Sales Consultant
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Jonathan comes to MIP from the packaging industry which is extremely competitive and requires a successful sales person to be highly creative in style, approach and planning. Jonathan and his family live in Chalfont, PA (just outside of Philadelphia) where Jonathan loves building things with his hands and also has a special interest in building coffee bean roasters
Oriana Santangeli
Senior Customer Service Representative
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Oriana Santangeli, dedicated MIP Customer Service Representative who has been with MIP for 17 years. Oriana has worked in many areas of MIP Inc. providing her with in depth knowledge within the organization. She also has been recognized over the years, by several customers, for her outstanding service, problem solving skills and willingness to go the extra mile to assist our customers. Fluent in English, French, Italian and Spanish, Oriana will be pleased to hear from you.
Jacques Drainville
Senior Customer Service Representative
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Jacques Drainville, dedicated MIP Customer Service Representative who has been with MIP for 35 years. Jacques has worked in many areas at MIP which brought him in depth expertise when to it comes to detail and service. Jacques has been recognized by several of our Vision Customers for his consistent outstanding service, problem solving skills and willingness to go the extra mile to assist our customers. Fluent in French and English, Jacques will be pleased to hear from you.
Nancy Knezevic
Customer Service Manager North America
Maria Petosa
Customer Service Representative
Maria Owens
Team Lead - Customer Service
Nicole Grubich
Vice President US Business Unit
Tim Mellor
Assistant Marketing Manager (North America)
Nir Guzinski
North America Marketing Manager
Joseph Marcogliese
Director of Product and Portfolio Management
Gabriel Boardman
VP Product Development & Internal Communications
France St-Martin
Product development / Production liaison
Lina Simone
Product Development Associate
Matthew Segal
CEO and President
Francois Pilon
Senior Vice President, Sales and Marketing
Eric Turcotte
Senior Vice President, Supply Chain
Nathalie Gagnon
Chief Financial Officer (CFO)
Marie-Hélène Provost
Manager, Human Resources, CPHR
