Mark Mann, CLLM
Vice President, USA Business Unit
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Mark began his healthcare career in 1988 as a technical sales specialist working in the operating room and in 1992 made the shift to the textile industry with a focus on healthcare related textiles. In 1994, Mark joined MIP as a sales consultant with an emphasis on developing business in an environment where improved patient outcomes and high return on investments are important. Today, as the Vice President of the USA Business Unit, Mark continues that responsibility of providing products and solutions that are aligned with
MIP customers and their customers requirements. His special interest include all five of his children, his three grandchildren, the beach and just about any form of motor-sports.
Susan Estep
Key Accounts Manager
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Susan can almost be described as a lifelong textile professional. Susan comes to MIP from Scrubs and Beyond where she was responsible for building programs with hospitals, hospital employees, brick and mortar locations and buying groups. Before joining Scrubs and Beyond, Susan held many positions at Angelica Textile Corp where I first met her. Over her years at Angelica, Susan and I worked on many opportunities, held joint sales and operational meetings, conducted product blitzes all across the USA. Susan and her husband live in Keller, Texas (Dallas/Fort Worth area) where they enjoy golf and all sorts of outdoor activities and recently broke ground with construction of a new home.
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Chris Healey
Sales Consultant
Warren Hale, CLLM
Sales Consultant
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Warren comes to MIP after an early career of selling healthcare related textiles before moving to the processing side of the business with G.A. Braun where he had responsibilities for the East Coast of the USA all the way into Quebec. Warren, his wife and adult children are loyal University of Tennessee sports fans as well as hockey fans of all ranks. Warren lives in Knoxville, Tennessee
Eric Underwood
Sales Consultant
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Eric comes to MIP after a career of selling and brand managing healthcare textiles before moving to Pharma. Originally from Indiana, Eric relocated his family to the Mid-West (Indianapolis, In.) looking for a new challenge. Like most people in textiles, nature came calling and led Eric to MIP. Eric, a devoted family man, loves all things outside.
Jonathan Kollmar
Sales Consultant
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Jonathan comes to MIP from the packaging industry which is extremely competitive and requires a successful sales person to be highly creative in style, approach and planning. Jonathan and his family live in Chalfont, PA (just outside of Philadelphia) where Jonathan loves building things with his hands and also has a special interest in building coffee bean roasters
Lauren LeBlanc
Sales Consultant
Oriana Santangeli
Senior Customer Service Representative
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Oriana Santangeli, dedicated MIP Customer Service Representative who has been with MIP for 17 years. Oriana has worked in many areas of MIP Inc. providing her with in depth knowledge within the organization. She also has been recognized over the years, by several customers, for her outstanding service, problem solving skills and willingness to go the extra mile to assist our customers. Fluent in English, French, Italian and Spanish, Oriana will be pleased to hear from you.
Jacques Drainville
Senior Customer Service Representative
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Jacques Drainville, dedicated MIP Customer Service Representative who has been with MIP for 35 years. Jacques has worked in many areas at MIP which brought him in depth expertise when to it comes to detail and service. Jacques has been recognized by several of our Vision Customers for his consistent outstanding service, problem solving skills and willingness to go the extra mile to assist our customers. Fluent in French and English, Jacques will be pleased to hear from you.
Tony DiPardo
Senior Customer Service Representative
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Tony DiPardo, dedicated MIP Customer Service Representative who has been with MIP for 25 years. Tony has worked in many areas of MIP Inc. , giving him in depth knowledge within the organization . He has also been recognized by several customers for his outstanding service, problem solving skills and willingness to go the extra mile to assist them. Fluent in English, French & Italian, Tony will be pleased to hear from you.
Alison Tsakalakis
Customer Service Manager North America
Maria Petosa
Customer Service Representative
Nir Guzinski
Marketing Communications Manager
Minerva Fernandez
Marketing Coordinator
Nilton Pacheco
Director of Marketing & Business Development - Canada
Joseph Marcogliese
Senior Product Manager - USA
Jennifer Quevedo
Interiors Project Manager - Canada
Jennifer Doyle
Associate Product Manager - Canada
Gabriel Boardman
VP Product Development & Internal Communications
Monica Cyr
Global Brand Manager
Gaby D'Orazio
Product Development Project Manager
Tor Lund
CEO and President
Francois Pilon
Senior Vice President, Sales and Marketing
Eric Turcotte
Senior Vice President, Supply Chain
Céline Sage
Vice President of Human Resources
Nathalie Gagnon
Chief Financial Officer (CFO)
Céline Sage
Vice President of Human Resources
Rose-Marie Elettivo
Human Resources Coordinator and PCP
